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Hannah Forbes

Radio, Electrical and Televisions Retailers’ Association (RETRA) is an invaluable source of industry analysis, opinions and expert contributions, and Forbes was thrilled to feature heavily in the Autumn issue of their Alert magazine. Not only was our IER Award for Sustainability Focus celebrated, but Sean Hannam wrote at length about Forbes further to interviewing CEO Kevin Herring and Head of Brand and Content Management, Hannah Forbes. Dive into Sean Hannam's insightful three-page article in the Dealer Focus section, where he emphasises Forbes' dedication to 'responsible retailing' and explores our focus on 'sustainability and environmental responsibility.' Discover how we're not just about customer service awards but, as quoted from Hannah Forbes, also about fostering a shift from ownership to usership, ‘offering a multi-cycle product lifecycle for a more sustainable lifestyle choice.’ Read the full article from RETRA's magazine below, for an in-depth look at Forbes' impactful approach.





Retra Forbes 2023
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Forbes Navigating Responsible Retailing and Sustainability in RETRA’s Autumn Magazine.

In the ever-evolving landscape of the hospitality industry, Forbes Professional remains  a leading national supplier of hotel TV solutions, delivering transformative  in-room entertainment experiences.  We are looking forward to demonstrating our latest TV systems at The Independent Hotel Show 2023.

Whether catering to boutique hotels, serviced apartments, or large hotel chains, Forbes offers tailor-made solutions that not only enhance the guest's viewing experience but also streamline operations and boost revenue for their clients. Forbes Professional is proud to work with  top manufacturers of hospitality TVs and highly skilled software developers. This enables them to provide a diverse array of platforms for delivering informative and promotional content, all while ensuring the highest level of security. Each solution is meticulously integrated by specialist engineers and fully backed by Forbes’ multi-award-winning service support.

Benefits of TV Systems?

 1. Enhance Hospitality and Increase Guest Satisfaction: Forbes recognises that the in-room entertainment system plays a pivotal role in guest satisfaction. By integrating software onto hotel TVs, they seamlessly blend informative and promotional content with a wide range of on-screen entertainment options, enhancing both revenue and guest experience. Interactive capabilities, such as accessing hotel facilities or ordering room service, further elevate the guest journey.
 2. Improve Guest Communication: High-impact scheduled or real-time messaging can be displayed on in-room screens, enhancing guest engagement.
 3. Eradicate Costly In-Room Stationery: Forbes's TV systems eliminate the need for outdated in-room stationery, reducing waste and associated printing costs.
 4. Promote Hotel Facilities: These systems empower hotels to increase sales and revenue by promoting spa or golf facilities and highlighting special offers.
 5. Digitalise Checkout and Room Service Orders: Streamline the guest journey with digitalised room ordering and express checkout.
 6. Improve Operational Efficiency: On-screen payment access frees up staff time and minimises reception queues, enhancing efficiency.

Prestige, Premium or Platinum?

Forbes Professional simplifies the selection process by offering three distinct solutions, each catering to different budgets and requirements:

 1. Prestige - Accessible Connectivity: This package provides simple access to the connectivity guests expect. It includes a welcome page, information channels, EPG, and QR code integration. Compatible with all TVs and easily activated via existing COAX infrastructure, it ensures data protection and independent TV control.
 2. Premium - Seamless Guest Messaging: The Premium package takes the guest experience a step further. It blends welcoming and informative messaging with TV widgets, news feeds, Smart apps, casting, QR integration, and more. It doesn't require new cabling or Wi-Fi capabilities and offers remote tuning and diagnosis, ensuring a secure user experience.
 3. Platinum - Precision PMS Integration: The Platinum solution is the pinnacle, enabling on-screen payments, seamless system management, on-screen bill viewing, digitalised room service ordering, automated check-in/out, and express checkout. This advanced system also offers personalised messaging, Netflix compliance, weather information, casting capabilities, remote diagnostics, and more, catering to the most discerning guests while improving operational efficiency.

In-room entertainment is being redefined with solutions that not only meet but exceed the expectations of modern travellers.

Come and talk to our expert consultants on Stand 1538 at The Independent Hotel Show, Olympia, London, 16-17 Oct 2023.  Discover how we can help you enhance operational efficiency and boost revenue whilst ensuring data security and guest satisfaction.

Business News

Elevate the Hotel TV Experience with Forbes Professional


When looking for a commercial laundry solution, Forbes Professional stands out as a leading provider with its client-centric approach and unparalleled expertise. At the heart of our success is a consultative methodology that ensures every client receives a laundry rental solution tailored to their specific needs.

Forbes Professional provides comprehensive service packages with inclusive delivery, installation, commissioning, and ongoing maintenance, to ensure a hassle-free experience for clients. Forbes’ consultative approach also enables us to ensure that we can truly optimise both savings and efficiency. By providing solutions that extend beyond the surface, we empower clients to make informed decisions that have a profound impact on their operations and bottom line. Forbes’ consultants deliver detailed calculations of cost projections, with an emphasis on the importance of whole life cost analysis.

Whilst rental relinquishes clients of the burden of large upfront payments, Forbes Professional recognises that making informed decisions goes beyond looking at initial expenses and procurement or rental prices. Our team educates clients on energy-efficient solutions, exemplified by the remarkable 70% energy savings achievable with heat pump dryers compared to standard condenser dryers. To underscore the advantages of Forbes’ strategy,our analysis for a new client recently resulted in a staggering projected running cost saving of £1,000,000 throughout the contract's duration.

Forbes’ meticulous approach translates into not only cost savings but also environmental responsibility, as energy-efficient equipment contributes to a greener footprint. Our dedication to creating value for clients by optimising efficiency and minimising costs is a key differentiator.  Choosing Forbes Professional means opting for more than just laundry solutions; it's a commitment to a partnership that prioritises your specific needs, long-term benefits, and sustainability. In an era where sustainability, practicality and financial prudence are paramount, ourconsultative approach and focus on holistic value enables us to deliver transformative solutions to a wide range of clients across the UK.

Commercial laundry

Maximising savings and efficiency through Forbes Professional's consultative laundry rental approach.

The Build-to-Rent sector has been rapidly gaining momentum as an innovative approach to meeting the evolving needs of the rental market. With the increasing demand for high-quality rental properties, property developers and investors are embracing this concept to create purpose-built residential communities. As a leading provider of appliance rental services, Forbes offers a seamless solution to meet the unique requirements of Build-to-Rent schemes. Our laundry and kitchen appliance rental solutions help developers and property managers streamline operations, enhance tenant satisfaction, and maximise their returns.

When furnishing their BTR sites, one of the key challenges faced by developers and property managers in the Build-to-Rent sector can be procuring and maintaining appliances. Forbes Professional's appliance rental services simplify the process by providing a comprehensive solution. From the initial installation to ongoing maintenance and service support, Forbes enables a streamlined response to multiple occupancy residences across the UK. Whilst BTR is a growth area, for many years we have worked extensively with serviced apartments, PBSAs, the MOD and sheltered and shared accommodation providers, where we provide and maintain fridges, freezers, hobs, cookers, dishwashers, laundry equipment and TVs for residents. Build-to-Rent schemes often involve large-scale developments with varying property sizes and configurations. Forbes understands this diversity and offers a range of kitchen and laundry appliances to accommodate different needs.

By centralising home and electrical appliance management, property managers can focus on core operations without the burden of individual appliance purchasing, maintenance, and repair. Forbes’ in-house engineers  fully commission all products for safe use,  ensuring  they are in excellent working condition and promptly addressing any repairs or replacements as needed. Our same/ next day service response minimizes downtime and inconvenience for tenants. We recognise the importance of offering modern, energy-efficient appliances that enhance the comfort and convenience of residents. By partnering with Forbes, property managers can access a wide range of high-quality appliances, ensuring that tenants benefit from the latest technology and most energy efficient equipment.

Forbes’ appliance rental services offer a sustainable and cost-effective solution for developers and property managers. With sustainability targets becoming increasingly pressing, choosing rental is also a more sustainable alternative than outright purchase as it supports the circular economy that we all need to urgently transition towards.  At the same tie, our rental options provide financial flexibility and help preserve cash flow by eliminating the need for large upfront capital expenditure. Additionally, our inclusive maintenance services relinquish our clients from the burden of unexpected repair or replacement expenses which helps with budgeting and forecasting.

Forbes can help optimise operations, reduce costs, and maximize returns. As the demand for BTR schemes continues to grow, Forbes Professional's commitment to delivering market leading appliance rental services positions us in perfect alignment these modern rental communities.

Forbes’ appliance rental delivers a seamless solution for BTR schemes.

The Forbes family, staff and guests from across the UK gathered in balmy Brighton last weekend for a wonderful evening together to celebrate another year of hard work and success. We had an exclusive event at the Brighton i360; an architectural marvel that pierces the skies above Brighton beach. As the tallest moving observation tower in the world, it offered an unparalleled vantage point to soak in the stunning coastal panorama. We travelled up to experience the amazing, far reaching views of the azure blue English Channel, the iconic Brighton pier and the expansive South Downs as the sun begun to set on the horizon. We then descended to the beach front bar for delectable food, fast flowing drinks and some highly enthusiastic dancing. We were also treated to a magical extravaganza by the charming Rooster Magic, whose wizardry was simply mind blowing!

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We remain a family business today and a great number of our staff have brought their partners, spouses and children into the business too.  It was great for us all be together partying and celebrating the fruits of our combined efforts. After almost 100 years of operation, our staff are absolutely central to the customer-centric, forward thinking culture that we have created. With our team work and dedication the sky is the limit and it was great to watch the sunset together from a height of 450 metres.

Stuart Forbes says, ‘The directors and I would like to thank our teams for their continued dedication to delivering the very best service. We have received high profile recognition this past year and we would not be where we are without the wealth of knowledge, warmth, enthusiasm and experience that our staff deliver. We hope everyone had a super evening in Brighton; it was well deserved.’

summer party

Forbes’ Summer Party at Brighton i360 saw us soaring to new heights.

Forbes is thrilled to be the recipient of the prestigious Best Independent Retailer Award for Sustainability at the IER Awards 2023. This accolade highlights  our commitment to promoting sustainability and environmental responsibility within the industry. The IER Awards are renowned for honouring businesses that demonstrate exceptional dedication and innovation. Consequently, it means the world to us to be recognised for our unwavering focus on offering sustainable products and services while raising awareness about the importance of conscious consumption.

"We are beyond delighted to receive the IER Award for Best Independent Retailer Focused on Sustainability,"said Kevin Herring, CEO of Forbes Rentals. "At Forbes, sustainability is deeply enshrined within our company ethos, and we are firmly committed to making a positive impact on the environment. This industry recognition is a big moment for us as a business. "

Forbes actively collaborates with renowned manufacturers and suppliers to curate a diverse range of energy-efficient laundry, kitchen and electrical appliances. As a rental business, regeneration is at the very core of our operation, and our large domestic customer base has access to a wide range of both new and refurbished items. Our pre-loved range enables us to support the circular economy whilst catering to a kaleidoscope of budgets and requirements. By offering a more sustainable alternative to purchase, Forbes empowers customers to make conscious choices without compromising on quality or convenience. With environmental concerns reaching critical levels, there has been a conscious shift away from ‘consumership’ and towards ‘usership’, and our business model helps enable this movement.

In addition to our product offerings, Forbes takes pride in implementing eco-conscious practices throughout ouroperations and we have made significant strides in reducing our carbon footprint by optimising our logistics. Through our ongoing communication with our customers we also provide education and resources to facilitate sustainable consumption habits. Our commercial consultants engage with clients to help them make the most efficient and sustainable choices for their specific requirements. Whether working with a care home, hospital, hotel, business, gym, veterinary practice, farm or retailer we help clients to leverage from new technologies to help protect the environment as well as their bottom line.

Receiving the IER's Best Independent Retailer Award for Sustainability not only recognises Forbes' achievements but it solidifies our position as a frontrunner in redefining the retail industry’s approach to sustainability. After 100 years of operation, Forbes is extremely agile in our offering but we remain steadfast in ourcommitment to advancing environmentally friendly practices and more sustainable business models.

Award

Forbes honoured with IER's award for Best Independent Retailer Focused on Sustainability

Forbes delivers innovative products with multi-award winning service support to a diverse and expanding client base.

Leading laundry, catering, TV & AV, and digital signage solutions provider. Offering commercial rent, lease and purchase options throughout the United Kingdom.

Forbes Professional | Your leading rental, leasing and purchase provider for Commercial and Industrial Laundry, Catering, TV, Audio Visual and Digital Signage.

We offer leading commercial rent, lease and purchase options throughout the United Kingdom for laundry, catering, TV & AV, and digital signage solutions.

A Leader in Commercial Laundry, Catering, TV & AV, and Digital Signage for Rent, Lease or Purchase.

Her Majesty Queen Elizabeth II 1926-2022
Following the passing of Her Majesty Queen Elizabeth II, all of us at Forbes continue to reflect upon this unique moment in history. In observance of the state funeral, we will be closed for the Bank Holiday on Monday, 19th September. We thank you for your patience as our staff pay their respects.

F Donald Forbes & Co Ltd T/A Forbes Professional

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All posts

Forbes Navigating Responsible Retailing and Sustainability in RETRA’s Autumn Magazine.self.__wrap_b(":R366ll3f6:",1)

Elevate the Hotel TV Experience with Forbes Professionalself.__wrap_b(":R36all3f6:",1)

Maximising savings and efficiency through Forbes Professional's consultative laundry rental approach.self.__wrap_b(":R36ell3f6:",1)

Forbes’ appliance rental delivers a seamless solution for BTR schemes.self.__wrap_b(":R36ill3f6:",1)

Forbes’ Summer Party at Brighton i360 saw us soaring to new heights.self.__wrap_b(":R36mll3f6:",1)