Supporting Laundry Operations at Retirement Villages

Reliable laundry facilities are essential to the smooth running of any care home or retirement community. With daily demands ranging from residents' clothing to bedding and linens, choosing the right equipment and having dependable technical support can make a significant difference.

At Avonpark Village in Wiltshire, General Manager Richard Newth has worked with Forbes Professional and Account Manager Tim Ledger for a number of years. During this time, Tim has helped the village source commercial laundry equipment suited to its requirements, providing practical advice and ongoing support as operational needs have evolved.

The laundry provision for the care home includes Miele commercial laundry machines, a Primus rotary ironer, automatic detergent dosing equipment and detergents. Together, these support the washing and finishing of residents' laundry, with automatic dosing helping to ensure consistent detergent use and simplify daily routines.

When planning a care home laundry facility, equipment capacity is only one consideration. Available space, workflow, running costs and servicing requirements all influence the suitability of a proposed solution. Forbes Professional offers complimentary site surveys, CAD designs and 3D renders to help care providers assess their options and plan efficient, practical laundry facilities. This detailed planning, combined with experienced account management, helps ensure equipment recommendations reflect the requirements of each site.

For Retirement Villages, having a knowledgeable and responsive team available has been particularly valuable.

" Tim has always been incredibly knowledgeable and efficient with support in resourcing the right type of machines to support with the workloads required.

The aftercare service has also been refreshingly supportive when challenges have arrived. The engineers who attend are very helpful in ensuring that solutions are found.

Forbes have become time and cost effective when choosing a supplier for laundry requirements versus alternative suppliers. In an industry which is not cheap, it is reassuring to rely on Tim and his team to give us the right equipment we need to deliver an outstanding service to our residents."

Richard Newth, General Manager, Retirement Villages

Forbes Professional's nationwide network of in-house engineers provides ongoing servicing, planned preventative maintenance and responsive technical support. For care providers, where laundry equipment is relied upon every day, access to experienced engineers helps minimise disruption and maintain continuity of service.

The relationship with Avonpark Village reflects the importance of understanding each customer's requirements and providing consistent support throughout the working life of their equipment.

Planning a care home laundry installation or upgrade?

Forbes Professional works with care homes, retirement communities and healthcare providers across the UK, supplying commercial laundry equipment alongside expert design, installation and maintenance services.

Contact Forbes Professional to arrange a complimentary site survey and discuss your laundry requirements.