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18 January 2024/Commercial Laundry Equipment

Revolutionise Your Laundry Operation with Forbes Connect.

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Hannah Forbes

Hannah Forbes

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Revolutionise Your Laundry Operation with Forbes Connect.

Forbes Professional is delighted to have recently introduced our intelligent remote monitoring system, Forbes Connect; featuring state-of-the-art Miele washers, dryers, and dishwashers. This innovative new offering seamlessly integrates technology to deliver an unparalleled connected laundry experience for client including hotels, hospitals, universities and care facilities.

At the heart of Forbes Connect is a ground-breaking 24/7 system that provides both our engineers and our clients with real-time insights into the operational status of Miele laundry machines. This transformative feature ensures a pro-active approach to maintenance, further reducing any downtime and enhancing the overall efficiency of laundry operations.

Our dedicated team of engineers operate from an expansive network around the UK and are ready for interventionshould issues be digitally identified. This pro-active approach minimises disruptions and helps us remotely identify faults to increase first time fix rates. It also optimises the lifespan of Miele commercial laundry machines, offering our clients peace of mind and uninterrupted service.

When a fault is detected, Forbes Connect ensures a prompt response by sending notifications directly to our customer service team. Leveraging advanced logistics, our team efficiently allocates engineers based on proximity and availability, guaranteeing a swift resolution to any laundry machine issues.

In line with the global push for sustainability, Forbes Connect goes a step further by monitoring temperature and water resource usage. This invaluable tool not only aids clients in achieving their sustainability targets but also sheds light on the true efficiency of Miele commercial laundry machines. Our clients across care, hospitality, healthcare and education sectors can now make informed decisions to reduce their environmental impact without compromising on the quality of service.

Forbes Connect is another step in our commitment to revolutionise the laundry experience. By harnessing cutting-edge technology, we empower our clients to deliver impeccable service seamlessly, ensuring that thecomfort and well-being of residents, guests and patients remain at the forefront of every operation.

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