Forbes Recognised at the ERT Awards for Excellence in Sustainability and Digital Experience

Yesterday, we had the honour of attending the ERT Awards at the iconic Grand Connaught Rooms in London, where we were thrilled to be a finalist for the Sustainability Award and to take home the Highly Commended Award for our consumer website. These recognitions are a testament to our unwavering commitment to quality, sustainability, and innovation, values that have driven our company since our founding in 1926.

At the heart of our operations is a deep commitment to sustainability, an essential value that informs every decision we make. Consequently, being finalists in this category means a huge amount to us all. Our entire business approach centres on supporting the circular economy—a model that prioritises resource efficiency, increasing product longevity through multiple life cycles and incorporating responsible disposal practices. We are very selective about the manufacturers we partner with, ensuring they share our ESG focuses and produce high-efficiency appliances that minimise environmental impact. Our attention to sustainable practices benefits both our individual customers and our commercial clients, giving them access to appliances that meet high standards in energy efficiency, performance, and longevity.

Winning the Highly Commended Award for our consumer website yesterday was an especially meaningful achievement for us, marking our second website award in recent months following our recent Best Website Award at the IER Awards. Our website is a critical part of our business, serving as an informative and user-friendly resource. Our dedicated in-house content team has worked tirelessly to develop a site that is intuitive, accessible, and valuable for all users. With engaging blogs, video demonstrations, and clear navigation paths, our goal is to provide a seamless experience that helps consumers make informed decisions. From those seeking quick tips on laundry care to those seeking specific product information on our home appliances, we strive to create an online space where all visitors can find relevant, up-to-date content that’s easy to access and understand.

As a family business with nearly a century of history, we’re proud to blend traditional values with a forward-looking approach. Our ongoing commitment to high standards in sustainability and digital innovation reflects our passion for serving our community, staying connected with our heritage whilst looking toward the future with intention and care. These accolades are not just awards; they are milestones on our journey to continual improvement and a reminder of the impact we can make.

Receiving industry awards is a tremendous honour and a reflection of the hard work of our teams. We’re excited to carry this momentum forward as we continue to push boundaries in sustainable practices and digital innovation, always with our customers and the environment at the forefront of what we do. Thank you to everyone who has supported us along the way.