Behind the Scenes - How Forbes Delivers End-to-End Commercial Laundry Solutions

When people think about commercial laundry installations, they often picture the washers and dryers alone. But at Forbes Professional, we know that delivering a truly effective and compliant laundry operation involves much more than just the equipment.

Our recent installation is a perfect example of what we mean by an end-to-end laundry solution. It’s a look behind the scenes at how we support our clients, from planning and specification, to delivery, installation, and ongoing maintenance, all backed by decades of specialist expertise.

As well as providing high-performance commercial laundry equipment, Forbes also supplies the infrastructure, systems, and support that bring those machines to life and keep them running at optimal efficiency. That includes auto-dosing systems, compliant detergent supply, and careful consideration of client-specific needs; such as supporting allergy-sensitive environments.

Many of our clients operate in regulated or high-dependency settings, such as care homes, hospitals, or hospitality venues, where laundry must meet strict hygiene standards. We ensure all of our systems align with CQC guidance and WRAS Category 5 compliance, helping organisations meet their responsibilities with confidence.

One of many considerations for professional laundry setup is an auto-dosing system. This technology ensures that every wash cycle receives the correct amount of detergent and chemicals, eliminating the guesswork, waste and human error that can come with manual dosing.

Auto-dosing reduces product waste and improves staff workflow by automating a typically hands-on process. When paired with our commercial-grade machines, including models from trusted brands such as Miele it can become an integral part of a fully optimised laundry solution.

Increasingly, we’re supporting clients with detergents provision.  Whether in a care home, a student residence, or a hotel, residents and guests expect their laundry to be hygienic and accessible.

We offer both bio and non bio detergents  to cater to sensitive skin and can help ensure that the set-up also allows flexibility for those with allergies. Our products are fully compatible with our auto-dosing systems, allowing for precision and peace of mind in every wash.

Every Forbes installation is carried out by our own in-house engineers, not third-party contractors. This ensures a high standard of quality, accountability, and consistency throughout the project. Our teams bring years of experience and an in-depth understanding of regulatory requirements, site-specific challenges, and operational best practice.

Following installation, our clients benefit from proactive, award-winning service support delivered by a nationwide network of engineers. We understand how critical your laundry operation is, which is why we prioritise fast response times and preventative maintenance to minimise downtime and disruption.

As Kevin Herring, CEO at Forbes, says:

“We don’t just supply machines, we deliver complete solutions. Whether it's a boutique hotel or a multi-site care operator, our job is to make laundry efficient, compliant, and stress-free.”

At Forbes, we start by understanding your needs; conducting detailed site surveys and offering CAD planning services where needed. From there, we deliver fully integrated systems that streamline laundry operations, support hygiene goals, and help facilities meet their compliance obligations.

Whether you're launching a new launderette, upgrading your care home facilities, or managing a multi-site property portfolio, we’re here to help you build a robust and future-proof laundry operation.