Forbes is really excited to announce that we have won Feefo’s Platinum Trusted Service Award for 2020. This highly coveted seal of approval is only available to companies that have achieved Feefo's valued Gold Trusted Award for three consecutive years.
We use Feefo as an external body to collate genuine and verified reviews from our customers and their Trusted Service Awards are only awarded to businesses that meet the required high standards, based on the collated reviews. To achieve this award, our customers reviewed their service experiences and awarded us with at least 4/5 out of 5. Our service delivery is absolutely central to our business, and a strong customer-focus pervades our company structure at all levels.
Kevin Herring, CEO, says: “Winning this award means a huge amount to us all. It is a really exclusive award that fully recognises our commitment to delivering the highest levels of customer service. This Platinum-level recognition is testament to our staff's on-going dedication and proof of our consistently reliable service delivery. We are extremely proud.”