Designing Compliance - A Commercial Laundry Installation in South Wales
Hannah Forbes
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For care homes, the laundry room plays acritical role. It is not simply operational infrastructure; it is directly connected to infection prevention, resident wellbeing and regulatory compliance.
When our Account Manager, Tim Ledger, first spoke to this new build care home in South Wales, the management team made their priorities clear. They needed reassurance that their laundry setup would consistently meet HTM 01-04 thermal disinfection standards and align with WRAS Category 5 requirements, without becoming an ongoing operational concern.
As a new premises, we were able to consult upon drainage, electrical infrastructure and dirty-to-clean workflow separation to ensure compliance was built into the design from the outset.
“In care environments, compliance can’t be retrofitted,” explains Tim. “It has to be engineered into the system. Our role is to remove uncertainty by designing the right solution from day one, not reacting later.”
We specified a fully managed rental solution built around:
- Miele PWM 512 professional washers
- Miele PDR 510 commercial dryers
- Integrated Brightwell auto-dosing systems
The Miele PWM 512 was selected for its consistent, validated thermal disinfection capability, making it well suited to healthcare settings. The PDR 510 dryers ensure dependable throughput while maintaining energy efficiency.
To eliminate the risks associated with manual chemical dosing, Brightwell auto-dosing technology was integrated into the system. This automatically injects the precise quantity of detergent and disinfectant into every wash cycle, supporting consistent hygiene standards while reducing human error.
The installation was carried out by our engineers Brad and Stuart, who completed full commissioning and calibration on site to ensure every component operated as specified.
With the addition of our managed detergent provision and nationwide engineering support, the care home operates within a closed-loop commercial laundry framework. Equipment, chemicals and servicing are structured under one agreement, providing predictable costs and long-term support.
The result is a laundry room that performs reliably, meets regulatory expectations and allows the care team to focus on residents rather than worrying about operational risk.
This South Wales installation reflects how we support care providers across the UK; through surveys or consultative-led design, Miele Professional equipment, integrated chemical management and nationwide service infrastructure.
