Forbes Professional has been proud to partner with MDL Marinas, the UK’s leading marina operator, to implement a modern, cashless laundry solution for their extensive portfolio of sites. This multi-site project has been delivered through a phased rollout over the past year, ensuring each installation was tailored to the specific requirements and infrastructure of each location.
MDL Marinas required a reliable and user-friendly laundry system that could support their multi-operational marina sites while enhancing convenience for their customers. After a detailed consultation process, Forbes Professional recommended and installed IPSO/Alliance 10kg commercial washers and dryers, configured as both stacked and single units to maximise available space.
Each machine is fitted with Airwallet, an entirely app-based payment solution, enabling users to manage and pay for their laundry directly from their mobile devices. This approach has supported MDL in their goal of becoming entirely cashless, simplifying operations and improving customer experience across all sites.
Consultative Approach
Before installation, our team carried out comprehensive site surveys at each marina to assess infrastructure, plumbing, electrics, and logistics, ensuring seamless integration with existing facilities. Throughout the process, Laura Spearing, Forbes Professional’s dedicated Account Manager, worked closely with MDL to recommend the most suitable solutions for each individual site.
“Forbes Professional have been excellent to work with from start to finish. Their consultative approach, technical expertise, and clear communication have ensured that every site transition has been smooth and efficient. The new app-based system has been well received by our teams and customers alike, and we are delighted with the results.” Regional Operations Manager, MDL Marinas
Ongoing Partnership
As part of the agreement, Forbes Professional will continue to provide comprehensive service and maintenance support, ensuring consistent reliability and peace of mind for MDL’s operational teams.
“It has been an absolute pleasure working with MDL Marinas on this project. They have a clear vision for innovation and sustainability across their portfolio, and it’s been rewarding to help deliver a modern, cashless solution that aligns with that vision. Our partnership is built on trust, collaboration, and shared commitment to service excellence.”
Laura Spearing, Account Manager, Forbes Professional
The Results
- Multi-site, phased implementation completed on schedule
- Seamless transition to a fully cashless payment model
- Enhanced customer experience with easy, mobile-based transactions
- Reliable, efficient laundry systems supported by ongoing service contracts
Through careful planning, close collaboration, and dedicated account management, Forbes Professional has supported MDL Marinas in successfully transforming their laundry operations - delivering a future-ready, cashless, and customer-focused solution.
